Pretty big finding for AI in HR: in an experiment with 70,000 applicants in the…knowledge-baseAug 19, 2025By Team M37Labshttps://www.linkedin.com/posts/emollick_pretty-big-finding-for-ai-in-hr-in-an-experiment-ugcPost-7363232782480814082-emvi?utm_source=social_share_send&utm_medium=ios_app&rcm=ACoAAAcMpqsB86fLMOIW023wdDiVDUltyO67TXA&utm_campaign=copy_linklinkedin.comPretty big finding for AI in HR: in an experiment with 70,000 applicants in the Philippines, an LLM voice recruiter beat recruiters humans in hiring customer service reps, with 12% more offers & 18%… | Ethan Mollick | 139 commentsPretty big finding for AI in HR: in an experiment with 70,000 applicants in the Philippines, an LLM voice recruiter beat recruiters humans in hiring customer service reps, with 12% more offers & 18% more starts. Also the AI led to better matches (17% higher 1-month retention), less gender discrimination & had equal satisfaction to humans from applicants. | 139 comments on LinkedInwww.linkedin.com
